City Services

Hello Ward 8 Neighbours,

Our Ward 8 office is committed to respond to your question or concern as quickly as possible. To streamline some of those questions or concerns, we’ve provided some frequently asked departments below:

Hamilton Logo Ward 8 John-Paul Danko

City of Hamilton Resources

The City’s main customer service line: 905-546-2489

  • The Bell Canada Relay Service is available to assist in placing a call from persons who use a TTY/teletypewriter.  For TTY, type 711 for the operator.
  • Translation is available in 149 languages. When calling, callers can identify their language preference to be connected to the appropriate interpreter.

If you are reporting by-law infractions, you can call 905-546-2782 and follow the prompts or email your concerns to:

For your convenience, some frequently requested information can be found on the following links:

Emergency Services (Police, Fire, Ambulance)


Hamilton Street Railway and Darts

The HSR information line is available 7 days a week, from 7:30am – 8:00 pm to answer questions about routes and services: 905-527-4441.
Customer service can also be reached through the information line.


For information regarding eligibility, access, and for scheduling a DARTS pick-up, please call 905-529-1717

Additional Resources

  • Ward 8 is home to one Hamilton Public Library. Information regarding Terryberry Library can be found here:
  • Neighbour to Neighbour Centre is located in Ward 8 and is the Mountain’s only multi-service agency, helping those facing food insecurity, offers community counselling and can help those with other challenges.
    More information on their services can be found here:


Questions or concerns?

If you have any questions or concerns, you can contact our office here.


Councillor John-Paul Danko