Encampment update from the City of Hamilton

This post, from May 10, has information on the City’s encampment response.

Hello Ward 8 Neighbours,

Council recently received an update on encampment coordination from its Response Team, highlighting current tools and next steps in its response efforts.

For more details, please continue reading below…

Last March, Council approved the creation of an Encampment Coordination Team as a pilot. The pilot included Parks, Municipal Law Enforcement and Housing Services divisions, supported by Hamilton Police Services.

The team worked together to provide an integrated response to address public complaints and respond to the needs of unsheltered individuals. The team was resourced to enforce the Parks By-law seven days a week, within a 72-hour timeframe of notices being issued.

In February of this year, Council approved its extension until April 2023, with continuation of its resources were approved through its 2024 budget.

As originally directed by City Council, staff have been engaging with stakeholders currently working on the development of a new encampment protocol, which will be brought forward to General Issues Committee sometime in May of this year.

The current encampment response coordination efforts include a housing-first approach, morning meetings take place with Housing Focused Street Outreach (HFSO), Municipal Law Enforcement (MLE), Parks and Hamilton Police Services (HPS) to coordinate and strategize around encampment
response and addresses any new sites or concerns raised.

As a first step, Housing-focused Street Outreach staff engage with people living within an encampment to better understand their needs and connect them with internal and community supports, including housing-focused case management; referrals into the emergency shelter system; referrals to health agencies, social assistance supports, and specialized outreach supports; as well as any other relevant supports available that could improve their health and well-being.

All complaints and concerns received by either Municipal Law Enforcement or Parks are redirected to Housing-focused Street Outreach (unsheltered@hamilton.ca) to triage.

The City’s report also details the daily activities of coordination team, as well as the ways they support those who are currently living at encampments:

  • Housing-focused Street Outreach visit a site before City staff from other divisions. If concerns are urgent, there is immediate escalation to Municipal Law Enforcement for same-day and immediate resolution as required. For example, if a tent is located on a roadway and poses a threat to health, safety and/or well-being. Housing-focused Street Outreach engagement with unsheltered individuals takes time, and these efforts occur for non-urgent situations prior to any engagement through Municipal Law Enforcement.
  • As part of the response, Parks staff provide or coordinate waste disposal support at existing encampment sites and remove debris from encampments when they are no longer occupied. Litter collection includes pick up of drug paraphernalia and is safely collected and disposed of by staff or contractors, or residents of encampments are provided with safe disposal options for their use.
  • Outside of the same day/urgent notification of issues, Municipal Law Enforcement is made aware of ongoing concerns during the morning meetings. If, following the best efforts of the Housing-focused Street Outreach team to connect encampment residents with appropriate supports and referrals, an encampment site persists, and where reasonable shelter alternatives are available, Municipal Law Enforcement will attend the site to issue a notice to vacate. The notice for compliance period may vary depending on each circumstance and immediate safety risk.
  • When a notice is issued, Municipal Law Enforcement endeavours to follow the 72- hour timeframe for enforcement. However, as noted at the time of Council’s resource approval, MLE has fewer resources allocated to the response and so achieving this target is not always feasible with current resources.
  • Hamilton Police Services are made aware of ongoing and immediate concerns as they arise as well as during the morning meetings. HPS officers attend
    encampments as a support to Municipal Law Enforcement’s enforcement efforts, and to support the safety of Parks and Housing-focused Street Outreach staff as needed. It is important to note that Hamilton Police Services do not take direction from City staff and function in a support role.
  • Shelter capacity and the lack of housing alternatives for unsheltered individuals
    remains a daily pressure. Many unsheltered individuals who are engaged by
    Housing-focused Street Outreach are not interested in emergency shelter as a
    solution, even when a shelter bed is available. During the pilot, while encampment residents were moved as per the Parks By-law and within the 72-hour timeframe, and voluntary compliance was achieved, the majority of unsheltered individuals moved to another encampment site and were not housed by either the emergency shelter system or permanent housing.
  • This reality has made the implementation of a housing-first approach challenging as it relates to enforcement of the Parks By-law with respect to encampment sites.

City Council will continue receiving monthly reports on encampment outreach, with any new information to be shared by the Ward 8 office.

Questions or concerns?

If you have any questions or concerns, you can contact our office here.

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Councillor John-Paul Danko