Hello Ward 8 Neighbours,
In late December, we brought you information on the City of Hamilton redeploying staff as we enter the Omicron wave of the COVID-19 pandemic. For a list of closures, and how those closures may affect you, a full list can be found below:
for more details, please continue reading below…
In December 2021, in an effort to redirect staffing resources to aid with vaccination efforts in the face of surging COVID-19 infections, the City announced a number of closures and impacts to municipal programs.
Detailed information about services, facilities and programs that are currently modified or cancelled is below.
City Hall
City Hall is currently open for in-person services. This includes the municipal service counter and the planning counter.
Clerks Services (death certificates, commissioning services, etc.) require an appointment. Residents can call 905 546 CITY (2489) for an appointment. Residents are encouraged to access municipal services online where available: www.hamilton.ca/onlinecityservices
Municipal Service Centres
Municipal Service Centres are closed to the public.
Residents are encouraged to access in-person municipal services at City Hall or online where available: www.hamilton.ca/onlinecityservices
Our Customer Contact Centre is open Monday to Friday between 8:30 am and 4:30 pm
Contact us by email
- For general inquiries to the City of Hamilton askCITY@hamilton.ca
- For individual City departments, use the alphabetical department contact list
- For Public Health inquiries publichealth@hamilton.ca
- For HSR customer service inquiries hsrserve@hamilton.ca
- For Human Resources inquiries Contact list for technical issues with online job applications
Contact us by phone
- 905-546-2489
- For residents in Campbellville, dial 905-634-2971
- The Bell Canada Relay Service is available to assist in placing a call from persons who use a TTY/teletypewriter.
- For TTY, type 711 for the operator. The operator will also assist in placing VCO (Voice Carry Over) and HCO (Hearing Carry Over) calls. There is no charge for local calls.
- Translation is available in 149 languages. When calling, callers can identify their language preference to be connected to the appropriate interpreter.
Recreation Centres
All recreation centres are currently closed and indoor programming is cancelled.
Some outdoor programming is continuing, with additional health and safety measures in place.
Visit www.hamilton.ca/recreation for more information.
Arenas remain open at this time.
Seniors Centres & Clubs
All Seniors Centres and Clubs are closed to the public.
Museums
All museums are closed to the public.
Gage Park Greenhouse
The Gage Park Greenhouse is closed to the public.
Hamilton Business Centre
The Hamilton Business Centre service counter in City Hall is closed to the public.
Licensing service counter
The licensing service counter at 330 Wentworth St N is closed to the public.
Hamilton Water service counter
The Hamilton Water service counter at 330 Wentworth St N is closed to the public.
EarlyON Child & Family Centre Indoor & Outdoor Programs
All EarlyON Child & Family Centre Indoor & Outdoor Programs are closed until further notice. Virtual programming will continue at this time. Visit http://ascy.ca/earlyon-child-and-family-centres/ to view and register for virtual EarlyON programming
Questions or concerns?
If you have any questions or concerns, you can contact our office here.