Hello Ward 8 Neighbours,
The City of Hamilton’s Our City Survey is being undertaken between now and December 9th, 2022.
For more details, please continue reading below…
The Our City Survey is a resident survey completed via telephone interviews and online that seeks to:
• Understand resident perception of City services and help identify areas for
improvement
• Understand resident perception of quality of life in Hamilton
• Understand resident perception of interactions with the City
• Understand similarities and differences in resident feedback across the city.
The online version of the survey was made available starting November 1 via the
Engage Hamilton platform to supplement the telephone interviews and offers an additional option for residents to participate in the survey. Resident responses to both the phone and online survey will be completely confidential.
The phone survey results will be statistically representative and reflective of the
Hamilton population by ward and age composition aged 18 or older.
This is the third iteration of Our City Survey, following 2018 and 2019 and councils direction to conduct the survey every three years. The survey results will be benchmarked against previous years’ findings to identify trends and patterns, where possible.
The Our City Survey findings will be brought forward to Council in early 2023. The survey results will be integrated with the City’s strategic planning and continuous improvement efforts.
Questions or concerns?
If you have any questions or concerns, you can contact our office here.